One can try the aforesaid manual method, however, if these techniques fail to fix the body of email not showing in Outlook 2016. Then, simply avail freeware PST Viewer software. This utility is a risk-free and ultimate solution to open and read the Outlook emails without the need of installing Outlook application on the system. Outlook not downloading emails may be down to a corrupt Outlook profile. If this is the case, you can resolve the issue by creating a new profile. Click on the File menu. Click on “Account Settings”.
'Knowing what to do in challenging situations can help you avoid embarrassing encounters. For over 20 minutes, I have been sitting here, staring at my computer simply because “Outlook not downloading E-mails”. How do I tell my boss that I haven’t read his email? What is the way out of this unfamiliar situation? Is there any way I can solve the problem?'
Nothing is as frustrating as not knowing what to do when the need arises. Sometimes bailing is not an option because the consequences will be too heavy to carry. Knowing “Outlook not downloading E-mails” is one thing, but solving the problem is one important thing you will learn from this post. There are several reasons why the problem may occur, but knowing how to solve it is more important.
1. Troubleshoot Outlook Not Downloading Emails in Outlook 2019/2016/2013/2010
2. Change Microsoft Exchange Server Connection
3. Empty Cache in Outlook
4. Create a New Profile
5. Empty Outlook Inbox
1Top 5 Solutions to 'Outlook Not Downloading Emails'
Below, we have provided effective and easy methods of solving the issue that anyone can follow and implement.
1. Troubleshoot Outlook Not Downloading Emails in Outlook 2019/2016/2013/2010
With troubleshooting, you will be able to easily find the reason for “Outlook not receiving E-mails”. This will make you know the exact thing to do to solve the problem. Troubleshooting Outlook is not in any way a difficult process.
The first thing you need to be sure of is that you are connected to the internet. To do this you will need to open your browser to check if you can access the internet.
Go to the main menu in Outlook and check if “work offline” is selected. If “work offline” is selected, uncheck it by clicking “work offline” again, you will see that the Check sign will be removed besides “work offline”.
2. Change Microsoft Exchange Server Connection
Here is what to do:
Click the 'Tools' menu.
Click 'accounts'.
At the left pane, you will see the “exchange account”, an orange indicator means that there is a problem connecting to the server.
Check to see if the account you previously used to connect to the server is connected, if not connect it back by selecting the exchange account.
Go to a web-bases Outlook exchange portal to see if it works. If not, please go to the next step.
Contact your mail service provider or an IT administrator for help.
3. Empty Cache in Outlook
Outlook saves items from Exchange accounts in the Outlook cache. Synchronization challenges rise if the cache gets corrupted. So, If the two above solutions do not work, it may mean that this is the cause. The solution here is to empty the Outlook cache. This way, Outlook can re-download all the items. Follow the steps to empty the cache in Outlook:
Step 1. Go to tools and select account.
Step 2. Point your mouse to the exchange folder you want to empty.
Step 3. Right-click on the exchange folder.
Outlook Inbox Not Showing All Emails – How To Fix The Issue?
Step 4. Move your mouse to “properties” and click it.
Step 5. Click the “General” tab and click “empty cache”.
4. Create a New Profile
Outlook not downloading emails may be down to a corrupt Outlook profile. If this is the case, you can resolve the issue by creating a new profile.
Click on the File menu.
Outlook Mailbox Not Showing Email Older Then 12 Months - IT ...
Click on “Account Settings”.
From the list, select “Manage profiles”.
Click “Show Profiles”.
Click the “Add” button.
Type your preferred name.
Click the “OK” button.
Click “Save”.
Close your Outlook and launch it again.
Click on the File menu.
Click on “Account Settings”.
Click change profile.
Click “OK” and restart Outlook again.
In the profile “Name List” options, click the name of the profile you selected and click OK.
5. Empty Outlook Inbox
Chances are that your inbox is full to its capacity, thus preventing Outlook from receiving emails. This is an effortless way to solve the “Outlook not downloading emails” issue. Open Outlook and do the following:
1. Open your Outlook inbox and begin deleting messages that you don’t need.
2. Move your mouse pointer to Junk Mail and right-click, then click on “Empty”.
3. Head on to your trash and empty trash.
2Bonus: How to Recover Lost/Deleted Outlook Email?
So, let’s say you accidentally deleted or lost some very important emails in the process of cleaning up your Outlook from unwanted messages. What can you do to recover lost/deleted emails? Here, we have provided a way to help you get back your lost/deleted emails using ScanOutlook. ScanOutlook is a top Outlook repair tool that can help you repair and recover corrupted/lost Outlook data in just five easy steps.
Features of iMyFone ScanOutlook:
The process of recovering lost/deleted emails involves just a few steps.
Outlook 2019, 2016, 2013, 2010, 2007, 2003 are supported by ScanOutlook.
It can run on Windows 10/8.1/8/7 OS.
ScanOutlook supports various file format including HTML, PDF, PST, etc.
You can try ScanOutlook for free.
Steps to Recover Deleted Outlook Email with ScanOutlook
Step 1. Download and install ScanOutlook on your computer, then launch it.
Step 2. Select the files you want to recover. For selecting the files you want to restore, there are three options you should consider, which are:
Selecting the default PST/OST files.
Manually selecting PST/OST files.
Search for PST/OST files.
Step 3. After choosing your preferred option click on “Repair”. There are two options available to aid the repair process. They are “Quick Repair” and “Deep Repair” Use “Deep Repair” if you need to repair corrupted files or you can’t find the files you want to fix.
Step 4: After the repair process issue, you will be able to preview the recovered Outlook files.
Step 5: Now you can select the file and folders you wish to be to be exported to your preferred location on your computer. Click on “Export Selected”. Choose the format of the file. Wait for the process to complete and click “OK”.
If you follow the above methods, you will understand that “Outlook not downloading E-mails” is not a big issue that can be solved even if you have no technical background. The good thing is that it can be done in a few minutes, and you will be able to receive emails in your Outlook Inbox. We believe from now on you will be able to avoid embarrassing moments.
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Outlook Inbox Showing Unread Messages But None Exist
One of the common issue that Outlook users face majorly in MS Outlook 2016 is “Outlook inbox showing unread messages” even if messages are not there. This blog elaborates this issue so that users will be able to resolve it.
MS Outlook is one of the most common email clients that is used in various organizations. Similar to other platforms, it also throws some frequent errors and bugs obstructing the normal functioning of users as well as organization. One such issue is Outlook showing unread messages even if there are not any messages. The problem appears when Outlook throws the message “we didn’t find anything to show here” when we look in folder that shows unread items.
So, not wasting time any more, let’s dig out the reasons behind the issue and explore the possible workarounds to fix it.
Why Outlook Inbox Showing Unread Message?
There are not particular reasons for the occurrence of this issue. Generally, the views in the Outlook becomes unresponsive when it displays a lot of messages. So, Outlook doesn’t display the email messages to prevent unresponsiveness and shows the message “we didn’t find anything to show here”. However, there can be some other reasons such as:
- Outlook or mail server is offline
- An antivirus restricts the email message.
- Cached Exchange mode Mail to keep offline setting is not configured to All and is configured to other value.
How Can We Resolve This Issue?
Let’s explore the possible methods or workarounds to resolve this issue
#1 Ensure the Server Availability
Check the status of the mail server. You can do so by going to lower right-hand corner of the Outlook window. However, there are less chances that server is the main reason for the issue.
#2 Change the Mail to Keep Offline Setting
You need to change the no. of selected months of email to sync with your cached mode .ost file. Go through these steps:
- Run 'Outlook'.
- Go to the 'File' tab and click on 'Account Settings'. Again click 'Account Settings'.
- Now, on the Email tab, double-click on your 'Microsoft Exchange account'.
- In the Change Account dialog box, drag the slider of Mail to keep offline to the desired no. of months or to All so as to sync all email messages.
- Click on 'Next'.
- Click 'Ok' to restart Outlook to complete the changes in the configuration.
- Click 'Finish'.
- Restart Outlook.
#3 Reset the View in Outlook
- Open the outlook and 'select the folder' in which you face issue.
- On the outlook ribbon, click “View”
- Now, under current view category, click on the 'Reset View'.
#4 Repair Outlook Profile
There are certain settings that hold a control over the functionality of an Outlook profile. It includes all the accounts and the personal details. If the Outlook inbox showing unread messages even if they are not there, repairing your Outlook profile might be helpful in such a scenario.
- Launch the Outlook and navigate through the path File > Account Settings > Account Settings.
- Now, select the 'Email tab' to expand. After that, select your account and choose 'Repair'.
- Follow the next steps and at the end restart Outlook.
#5 Expert Choice
Outlook stores all the info such as emails, events, contacts, messages, calendars etc. in the form of .pst files. If PST file is corrupted, it hinders the normal functioning of Outlook and make Outlook inbox showing unread messages even if they are not there. So, repairing PST file might work and be helpful to prevent such issue. In that scenario, a professional Outlook PST Repair software can work. It is an efficient and reliable software that will Outlook to fix the issue.
Bottom Line
In the blog, all about the issue why Outlook inbox showing unread messages has been explained along with the reasons and possible workarounds. You can go through them. Hope the article helps.
Also Read - Outlook Data file cannot be Configured Outlook 2016